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101 S. Washington St.

Boyertown, PA 19512

610-367-4997

800-766-7336

 

Printer Tips

Laser Printer Tips

As part of our commitment to provide value-added services to current and prospective customers, The Laser Link has put together information on how to make your office equipment perform better and last longer. The following tips are problems users frequently encounter. Please email us if we can address any problems not listed here.

 

Clean Your Printer Often

Preventative maintenance can help extend the life of your machine.While a professional cleaning yearly would be beneficial, there are some things that you can do yourself on a regular basis.

Frequently wipe loose toner from the interior of your machine using a lint-free cloth. This will prevent unwanted toner speckle on your page. Use the Q-tip provided with your cartridge to clean the transfer corona wire with each cartridge change.

A clogged ozone filter can cause stress on the cooling fan, so makesure to clean that, too. Consult your owners manual for correct cleaning procedures for your machine or Contact The Laser Link for personal assistance.
Understanding The Effects of Static Electricity

We have all felt the effects of static electricity in our homes and offices. How many times have you felt that "zap" when reaching for the doorknob? Imagine what that "zap" does to your computer and printers.

Static electricity is defined as "electricity at rest." two things can increase the amount of static electricity in your environment; wind (or movement) and dry air. The cold winter months are notorious for static incidents due to the dry heat in our homes and offices. Now, let's look at what that static electricity does to your laser
printer. 

Printers most affected are those with corona wire technology -specifically the HP Laserjet II/III and the IBM 4019. Static Electricity in your office can wreak havoc on your print quality of your laser printer. You may notice random black streaks or
blotches of toner on your pages.

The Laser Link wipes these cartridges down with antistatic spray prior to packaging. In most cases, this procedure will prevent a static problem. Some offices may have a persistent problem which will require further treatments.

We  include an antistatic wipe with our remanufactured cartridges. If you experience static, wipe the exterior of the cartridge, being careful not to touch the photosensitive drum. If the problem is not resolved, Contact us for a replacement cartridge.

In unusual circumstances you may have to resort to a humidifier. You can also make a solution to keep in your desk. One tablespoon of liquid fabric softener in a pint of water - spray the carpet area around your printer. Never spray directly on machines or toner cartridges! 

 

IBM 4019 Alert

Have you ever installed a toner cartridge and printed completely blank pages?

If you look at the IBM 4019 toner cartridge with the label facing you - there is a triangular plastic tab that protrudes straight up. If the tab is bent or missing it, the printer will not sense the toner cartridge.

The Laser Link tests each cartridge prior to packaging, then carefully packages them because their plastic is easily broken. Yet, damage can still occur during shipment, so please make sure to check this tab before marking a cartridge defective. 

How To Avoid Paper Jams

Paper jams are among the most frustrating parts of office life. Here are a few simple tips than can help you avoid them:

  • Do not overload our printer. Overloading can apply too much pressure to paper separation tabs and result in double-feeding.

  • Use manual feed for heavier or specialized paper stocks. Default feed bins often route the paper around several series of rollers. Negotiating complex turns around these rollers gets tougher as paper gets heavier.

  • Use laser-compatible media. Fuser assemblies get hot, often exceeding 400+ degrees F. Fuser heat has been known to curl cotton bonded paper and melt non-laser compatible transparencies.

  • Keep your rollers clean. Excessive toner, dust, and/or paper particles on rollers can only make the journey more difficult for a piece of paper trying to make its way through your printer.

 

Adopt A Realistic Part Replacement Schedule

Most customers know that their printers are equipped with internal counters which monitor the number of impressions produced by their printer. Yet, few of them understand how technicians use page count readings.

Page counts should not be used as absolute indicators for part replacement, because count-based replacement intervals are based on ideal conditions as specified by the manufacturer. Variations in print media, traffic and environmental conditions can greatly reduce the life of certain printer parts, often requiring their replacement prior
to page counts recommended by the manufacturer.

That is why any office would be well advised to get their printers on a regular maintenance schedule. Planned and budgeted replacement of components is better and more reliable than "surprise" failure.

Contact The Laser Link for a custom consultation aimed to establish a realistic parts replacement schedule for your organization.
 

Copyright © 1997 The Laser Link, Inc. All rights reserved.

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